This post is exclusively about JAMB Phone Number. It is specially written for candidates asking, “Can I change my JAMB Phone Number online?” You will get the necessary answers and also learn how to change JAMB phone number (or retrieve your phone number) even after your JAMB registration.
For successful JAMB registration, there are basic requirements. You can read up on the requirements and registration procedure here. From the link, you will see that one of the basic requirements is an active phone number. This is particularly so because without an active phone number, you will not be able to request for JAMB Profile Code. In addition to that, you will not be able to check your JAMB result when they release it.
More so, without an active phone number, you won’t be able to link your JAMB email address to your JAMB profile. These go to show the importance of phone numbers as far as you are aspiring to get admission through JAMB.
Table of Contents
Reasons Why Candidates May Want to Change their JAMB Phone Number
Over time, there are a series of reasons why some candidates want to change their JAMB Phone Number. Some of the reasons include…
1. Use of a wrong phone number for JAMB registration.
2. Using the phone number of a friend whom you can no longer reach.
3. Loss of phone or SIM card.
4. Blockage of SIM by network providers.
So you will do well to avoid the above mistakes if you are yet to register for JAMB.
Can I Change my JAMB Phone Number Online?
But if you have already fallen into any of the above mistakes after registering for JAMB, you may be asking if there is a way out. You want to know if you can change your JAMB phone number online.
Now, here’s the answer.
JAMB has made it clear that you cannot change the phone number linked to your JAMB profile after registration.
If you lose the number, the best option is to contact your network provider to recover it. However, you can use another phone number to generate a profile code. The new number, along with your email address, will then serve as your unique identifiers with JAMB.
Since the introduction of the use of NIN for JAMB registration, the board does not allow candidates to apply for change of phone number. Caveat: candidates are still allowed to apply for changes in other JAMB data like course, institution, names and so on.
The simple reason is because the phone number in question is linked to the data in the candidate’s profile via NIN. Actually, the data was exported from the candidate’s NIN to the JAMB profile. The implication of this is that the candidate cannot change their JAMB Phone number on their profile (at least, not from their own end). This is JAMB’s position.
How to Change JAMB Phone Number
So does it mean there is no solution to a problem of this nature? Should JAMB candidates with phone number issues just give up on their admission pursuit?
No, there is certainly a solution to every problem in life. Actually, there are steps you can take to resolve your JAMB phone number issue depending on the cause.
That’s actually the intent of this post… to guide you through the necessary process to resolve the problem.
How to Change Your JAMB Phone Number
We have come to the crux of the matter in discourse. But before I delve into it, I want to let you know that the steps I would be recommending will depend on the peculiarity and technicality of your issue. Some of these are stated in the section on the reasons candidates may want to change their JAMB Phone Number.
So let’s go…
1. You Lost or Misplaced The SIM (Phone Number) You Used To Register JAMB
Some candidate’s JAMB phone number gets blocked due to SIM registration issues. Others lose or misplace their SIM cards for one reason or the other.
If you have any of the above issues after registering JAMB, the board recommends that you retrieve your SIM from your Network service provider.
The process of retrieving your SIM from your network service provider is called SIM Welcome Back. It’s actually a very simple process. All that is required is to have your SIM Pack. But in case you no longer have your SIM Pack, you need to…
- get an affidavit from a court.
- have your national ID card.
- remember at least four phone numbers you use to call.
Once you can present these three requirements at the office of your network provider, they will retrieve your SIM. Then you can start using it on JAMB Portal to do the needful.
Note that there is a cost implication to this service. If you have your SIM Pack, you will only have to pay N1000 for the service. Otherwise, you will pay an additional N1500 for an affidavit. In this case, your total expenses will amount to N2500. This is for someone who may need to know how much it costs to change JAMB phone number.
2. You Used Someone’s SIM (or Phone Number) to Register for JAMB
The solution in (1) above only applies to candidates who used their own phone number for JAMB registration but lost it later.
I now need to proffer solution for those who used someone else’s phone number for their JAMB registration. Such candidates have no option of retrieving the phone number because it doesn’t belong to them. So they need to change it.
But according to JAMB, it is not possible to change the phone number on a JAMB profile once it has been used for registration.
Final Thoughts on “How to Change JAMB Phone Number in 2025”
There are several reasons why candidates may need to change their JAMB phone number even after registration. Sadly, JAMB change of phone number is no longer possible. This has been JAMB’s position since the integration of NIN in the registration process.
We trust that you found what you were looking for in this informative article? Here’s the summary. You can only retrieve your SIM from your network service provider if you lost or misplaced it.
You can scroll down to use the comments section if you have further questions. Comment your questions or just share your thoughts with us. We will be glad to hear from you.
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How can I change my phone number in jamb my phone got missing so I went to do welcome back but they said that it isn’t possible because my sim got blocked before it got missing
If the SIM card originally belonged to you and was registered with your NIN, it’s easier to retrieve it that to change to a new number on JAMB portal because of a new policy that JAMB is implementing in 2024.
However, you can go to JAMB office in your state to seek solution.
Please, sir.. I got a message on my SIM that my NIN has a mismatch with my SIM details, and it can get blocked, My NIN details is correct
But the name on my sim is a different name sir
So I got msg from airtel that I should go to airtel office to do the correction
But when I went there they said I can’t change the name on the sim..
So the reason why I’m bothered is that they might block the sim but I have generated profile code and DE pin with the SIM.. can I use another SIM for my DE registration?
I’m afraid, you can’t.
Pls sir the number i used in registering for jamb last year has been blocked and its not mine. The sim was given to me by my brother and he never told me he picked it and now that the owner has blocked it I can’t get access to it.
So my question is can i use my new sim to register for this year since i still have my profile code and then change it later on when jamb has approved sim swap
I’m very sorry, I can’t give a categorical YES or NO answer to your question. The reason is because the JAMB public relations officer has said that approval of SIM swap for 2024 JAMB registration is a decision yet to be taken by the management and he is not even sure whether they will decide to approve it or not.
I advise you to use your personal discretion here.
@Rukky Muhammad.
Instead of waiting till the 2024 JAMB registration deadline catches up with you, go ahead and register with your new SIM card since you already have a profile code from last year.
It’s not likely to pose any problem since that’s the only option available.
sir, I did change of name in my NIN and I was not able to send requery to 55019 because the sim I use to register my jamb im 2021 was not mine it was registered by someone else can’t retrieve it
how can I change it to my current number and send the requery
Sorry, SIM swap is currently NOT available on the JAMB portal.
Sir I misplaced my sim I went to retrieve it has been recycle ♻️ for another customer I went to jamb office but was told they can’t do it for now
In 2024, JAMB is seriously insisting that candidates with phone number issues should retrieve their line from their network provider rather than seeking to change it on JAMB portal.
When did they say they can do something about your case because it’s a genuine one?
JAMB can’t change your phone number because it’s not important. As long as you have your profile code from the previous registration, you’re good to go.
My sis lost since 2020 but can’t retrieve it and they have sold it to another customer , but I have a jamb profile code which from 2020 still finding it hard to purchase the epin with my previous profile from 2020 , can I change the number in jamb office
In 2024, you can’t change phone number at JAMB office.
sir I used my number to register for jamb in 2022 along the line I misplaced my number then I went to do welcome but unfortunately I wasn’t the one that registered the sim and I was told I can’t do the welcome back so my question is that can I make use of my old jamb profile code but another phone number thank you
Yes, you can use your old jamb profile code another phone number.
However, you need to understand that what is linked to your old profile is the misplaced number. So you need to follow the prescribed process to change the number.
Sir, you said we can change the jamb phone number by visiting a jamb center and also to provide an affidavit stating that the current phone number is mine, Sir how do I make this statement when the phone number is for someone who I can’t reach?
It’s possible that the reason why you need to change your JAMB phone number is because it belongs to someone else who might now be unreachable.
Follow the procedure elucidated on the post to get it done.
Get a new phone number that belongs to you. Provide JAMB with an affidavit stating that the phone number is yours. Follow their prompts to have your phone number changed on your JAMB profile.
sir I used someone sim to register for my profile code then, so along the line I lost the person which I can make it to do the welcome back again, and I need to do change of course this week so that it will able to secure my admission from jamb by the time the school send our name to the jamb office which will be don tomorrow Friday but I don’t know how possible for me to do that now.
Visit JAMB office.
Sir, the number I used to register for my jamb is mine
But along the line it got lost
And I can’t do a welcome back because of the new policy in Nigeria
Not been up to 18 of age
Does it mean I have to go to jamb office for a change of number
Was your lost phone number not registered all the while you were using it?
If it was registered, you can still do welcome back via the person that registered it.
If you don’t have any other alternative, you can go for JAMB change of Phone Number.
Sir, you we can change jamb phone number visiting a jamb center and also providing an affidavit stating that the current phone number is mine. Sir how do I make this statement when the phone number is for someone else which I can’t reach?
@Aliyu Rahanat
It’s possible that the reason why you need to change your JAMB phone number is because it belongs to someone else who might now be unreachable.
Follow the procedure elucidated on the post to get it done.
Get a new phone number that belongs to you. Provide JAMB with an affidavit stating that the phone number is yours. Follow their prompts to have your phone number changed on your JAMB profile.
This is a mistake on my phone number and how can I change it change it on line without going to the cbt center
You already read on this post that you cannot simply change your JAMB phone number online from your end. It requires a very rigorous process to effect such change.
Kindly read the post again and follow the process recommended.
Is it possible to use the same profile code last year for utme and this year for d.e.
Yes, it’s possible.
I want to change number